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Estimated total

HK$0.00 HKD

Taxes, discounts and shipping calculated at checkout.

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FAQ

How Long Does Shipping Take?

Shipping usually takes 5–15 business days for most regions.
Please allow 1–3 business days for order processing. Delivery to remote areas may take 15–35 days.

Do You Offer Free Worldwide Shipping?

Yes, we ship worldwide.
We offer free worldwide shipping on all orders.

What Is Your Return & Refund Policy?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How Can I Track My Order?

Once your order has shipped, you will receive a tracking number via email.
You can use this to track your order at any time.

What Payment Methods Do You Accept?

We accept Visa, MasterCard, PayPal, and other secure payment options available at checkout.

App Compatible with iOS & Android?

Yes, our app is compatible with both iOS and Android devices.
You can download it from the App Store, Google Play, or by scanning the QR code displayed on the headphones.

Why Two Bluetooth Connections?

The headphones use two Bluetooth connections: one for audio, and one for display features. This ensures stable performance and a smoother experience.

CONTACT US

Have a question? We're here to help.

Email: support@neonu.co
Number: +86 158 7504 2126
WhatsApp: +86 158 7504 2126

Business Hours:

Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
Response Time: Within 24 hours

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